Return/Refund Policy
Returns | Exchanges | Refunds
We want you to be pleased with the products you receive from our company. We take great care in every step of our product development to ensure we meet your satisfaction. For this reason we stand behind our products and guarantee them 100%. Unfortunately, due to the personal nature of our products, we are unable to accept refunds, returns or exchanges after an order has been processed.
Damaged or wrong product items received.
Please inspect your order upon reception and contact us immediately if the item is damaged or if you receive the wrong item so that we can evaluate the issue and make it right. Reach out to us within 48 hours of order delivery at blessings@LovinTouchLLC.com and we will help to get the issue resolved. Lovin' Touch LLC will not be responsible for any additional shipping charges for items replaced.
We will need the following:
1. A photo of the damaged or wrong item.
2. The item number.
3. The tracking number.
Transit of Lovin' Touch LLC packages
We do not take responsibility for packages lost, stolen and/or damaged during transit. If your package was lost, stolen and/or damaged due to the handling of the delivery service, please contact the appropriate delivery service directly. For your assistance, provided below are links to file a claim for the company used for delivery.
USPS: USPS Lost or Damaged item claims
UPS: UPS Lost or Damaged Item Claim
Please review our Shipping Information below for further details.